Terms of Service
Last Updated: May 4, 2025
These Terms of Service (“Terms”) constitute a legally binding agreement between PRODP LTD (Company Number: 15670942), a company incorporated in England and Wales with its registered office at [REGISTERED ADDRESS] (“we,” “us,” “our,” or the “Company”) and you (“you,” “your,” or the “Client”) regarding your use of our digital marketing, search engine optimization (SEO), and related services (collectively, the “Services”).
By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
1. Company Information
PRODP LTD is a private limited company registered in England and Wales.
- Company Number: 15670942
- Registered Office: [REGISTERED ADDRESS]
- Contact Email: [email protected]
- Contact Phone: +44 7737 299082 (WhatsApp available)
2. Services
2.1 Service Description
We provide comprehensive digital marketing services including but not limited to:
- Search Engine Optimization (SEO)
- Backlink Building
- Content Marketing
- Web Development
- Digital Strategy Consulting
- Local SEO Services
- Technical SEO Implementation
2.2 Service Packages
Our Services are offered through various packages as detailed on our website. Each package includes specific deliverables, timelines, and pricing terms as described in the respective service agreement.
2.3 Custom Solutions
We may provide custom solutions tailored to specific Client requirements. Such custom services will be governed by these Terms and any additional terms agreed upon in writing.
3. Payment Terms
3.1 Payment Methods
We accept payments through the following methods:
PayPal
- We utilize PayPal's API for secure payment processing
- Payments may be made via PayPal account or credit/debit cards through PayPal's payment gateway
- All PayPal transactions are subject to PayPal's User Agreement and terms of service
- We act as a merchant under PayPal's Commercial Entity Agreement
- PayPal fees and currency conversion charges may apply as per PayPal's fee structure
Wise (formerly TransferWise)
- Bank transfers and credit card payments accepted through Wise payment links
- International payments supported in multiple currencies
- Exchange rates and fees are determined by Wise Terms of Use
- All Wise transactions are subject to Wise Payments Limited terms and conditions
3.2 Billing and Payment Schedule
- All prices are quoted in USD unless otherwise specified
- Monthly subscription services are billed in advance on a recurring basis
- One-time services require full payment upon order confirmation
- Custom projects may require a deposit as specified in the project agreement
- All payments are non-refundable except as provided in Section 5 (Cancellation and Refunds)
3.3 Late Payments
- Payments not received within 7 days of the due date will be considered late
- Late payments may incur a fee of 1.5% per month or the maximum permitted by law
- We reserve the right to suspend Services for accounts with overdue payments
3.4 Currency and Taxes
- Prices exclude VAT and other applicable taxes unless stated otherwise
- Clients are responsible for all applicable taxes, duties, and government charges
- International clients may be subject to currency conversion fees
4. Client Obligations
4.1 Account Information
You agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Keep your account credentials confidential
- Notify us immediately of any unauthorized use of your account
4.2 Cooperation
You shall:
- Provide necessary access to websites, accounts, and platforms
- Supply required content, materials, and information in a timely manner
- Respond to our requests within reasonable timeframes
- Designate an authorized representative for communication
4.3 Compliance
You represent and warrant that:
- You have the legal authority to enter into these Terms
- Your use of our Services complies with all applicable laws
- You own or have necessary rights to all content provided to us
- Your website and business operations are lawful
5. Cancellation and Refunds
5.1 Subscription Services
- Monthly subscriptions may be cancelled with 30 days' written notice
- Cancellation takes effect at the end of the current billing period
- No refunds for partial months or unused services
- An initial 3-month commitment period applies to all subscription services
5.2 Project-Based Services
- Cancellation terms for custom projects are specified in individual agreements
- Work completed prior to cancellation is non-refundable
- Deposits are non-refundable unless we fail to deliver agreed services
5.3 Refund Policy
Refunds may be issued only in the following circumstances:
- We fail to deliver Services as specified in the agreement
- Technical issues prevent Service delivery for extended periods
- As required by applicable consumer protection laws
6. Intellectual Property
6.1 Our Intellectual Property
All intellectual property rights in our Services, including but not limited to:
- Website content, designs, and layouts
- Proprietary methodologies and processes
- Software, tools, and technologies
- Trademarks, logos, and branding
remain our exclusive property.
6.2 Client Content
You retain ownership of content you provide to us. By providing content, you grant us a worldwide, non-exclusive license to use, modify, and display such content solely for the purpose of providing Services.
6.3 Deliverables
Unless otherwise agreed in writing:
- You own the final deliverables created specifically for you
- We retain rights to general methodologies, tools, and templates
- We may showcase your project in our portfolio with your permission
7. Confidentiality
7.1 Confidential Information
Both parties agree to maintain the confidentiality of:
- Business strategies and plans
- Financial information
- Technical data and processes
- Customer lists and data
- Any information marked as confidential
7.2 Exceptions
Confidentiality obligations do not apply to information that:
- Is or becomes publicly available through no breach
- Was rightfully known before disclosure
- Is independently developed
- Must be disclosed by law
7.3 Data Protection
We process personal data in accordance with our Privacy Policy and applicable data protection laws including the UK GDPR. Details of our data processing activities are available in our Privacy Policy.
8. Limitation of Liability
8.1 Service Performance
While we strive for optimal results, we do not guarantee:
- Specific search engine rankings
- Exact traffic increases
- Particular conversion rates
- Revenue or sales targets
8.2 Liability Cap
Our total liability for any claims arising from these Terms or Services shall not exceed the total fees paid by you in the 12 months preceding the claim.
8.3 Exclusions
We are not liable for:
- Indirect, incidental, or consequential damages
- Lost profits, revenue, or business opportunities
- Damages resulting from your breach of these Terms
- Third-party actions affecting Service delivery
9. Indemnification
You agree to indemnify and hold harmless PRODP LTD, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:
- Your breach of these Terms
- Your violation of any laws or third-party rights
- Content you provide to us
- Your use of our Services
10. Term and Termination
10.1 Term
These Terms commence upon your acceptance and continue until terminated in accordance with these provisions.
10.2 Termination Rights
Either party may terminate these Terms:
- For convenience with 30 days' written notice
- Immediately for material breach not cured within 14 days
- Immediately for insolvency or bankruptcy proceedings
10.3 Effect of Termination
Upon termination:
- All payment obligations become immediately due
- We cease providing Services
- You must cease using our intellectual property
- Confidentiality obligations survive termination
11. Dispute Resolution
11.1 Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales.
11.2 Jurisdiction
The courts of England and Wales have exclusive jurisdiction over any disputes arising from these Terms.
11.3 Dispute Process
- Parties shall first attempt to resolve disputes through good faith negotiation
- If unresolved after 30 days, parties may pursue formal legal proceedings
- Each party bears its own legal costs unless otherwise ordered by the court
12. General Provisions
12.1 Entire Agreement
These Terms, together with any service agreements and our Privacy Policy, constitute the entire agreement between the parties.
12.2 Amendments
We may modify these Terms at any time by posting updated terms on our website. Continued use of Services after changes constitutes acceptance.
12.3 Assignment
You may not assign these Terms without our prior written consent. We may assign our rights and obligations without restriction.
12.4 Severability
If any provision is found unenforceable, the remaining provisions remain in full effect.
12.5 Waiver
No waiver of any breach shall constitute a waiver of any subsequent breach.
12.6 Force Majeure
Neither party is liable for delays or failures due to circumstances beyond reasonable control.
12.7 Notices
All notices must be in writing and sent to the addresses specified in your account or our company information.
13. Service-Specific Terms
13.1 SEO Services
- Results may take 3-6 months to materialize
- We follow search engine guidelines and best practices
- We do not engage in black-hat SEO techniques
- Algorithm changes may affect results
13.2 Backlink Services
- Quality over quantity approach
- Links from reputable, relevant sources only
- No guarantee of specific domain authority metrics
- Regular reporting on link acquisition
13.3 Content Services
- Content is original and plagiarism-free
- Client provides final approval before publication
- We retain the right to refuse inappropriate content
- Content may be optimized for SEO purposes
14. Acceptable Use Policy
You agree not to:
- Use Services for illegal purposes
- Violate intellectual property rights
- Transmit malicious code or spam
- Attempt to gain unauthorized access
- Interfere with Service operation
- Resell Services without authorization
15. Contact Information
For questions about these Terms or our Services, please contact us:
16. Acknowledgment
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
These Terms of Service were last updated on May 4, 2025. We reserve the right to update these Terms at any time, and will notify you of any material changes.